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For most communication problems between the meter and pump, the meter displays a message with a
short description of the symptom and, along with it, a proposed solution. This chapter goes into more detail
by describing the symptom, the possible cause, and the possible solution. If the possible solutions do not
x the problem, contact Roche. For information about troubleshooting the standard meter features, see the
Standard Owner’s Booklet.
w WARNING:
Never make treatment decisions based on a warning or error message. If you have any concerns,
contact Roche.
i NOTE:
If you drop the meter or think it is not giving accurate results, make sure that your test strips and
control solution have not expired, and then perform a control test. For further assistance, contact Roche.
5.1 Overview
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